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CUSTOMER EXPERIENCE
We deliver an unmatched experience.
Our customers’ success is why we do what we do. We pull out all the stops to make sure they get the support they need, from day one and every day after.
WHY PARTNER WITH US
We help you achieve lasting success.
Our customers don’t think of us as just another software vendor. They think of us as a partner in every sense of the word—in it for the long haul and committed to helping them confidently lead their organization in a changing world.
We make sure you realize value fast.
We waste no time in delivering ROI for you. By getting to know your needs and creating a plan to help you deploy fast, we help you get right back to focusing on your key business objectives. And with 70% of our customers live, we know our approach works.
We’re there for you, no matter what.
We take our relationship with you seriously, and that includes preparing you, guiding you, and working closely with you to resolve any issues that come up. We connect you with the tools, experts, or resources you need, and we won’t quit until you’re satisfied.
We’re all in this together.
Our online community lets you suggest features, submit feedback, and share best practices with your peers. We’ve delivered more than 4,000 ideas that came straight from customer brainstorms. It’s a culture of collaboration you won’t find with anyone else.
“A critical aspect of business is having great partners. And Workday’s been a great partner.”
WAYS WE TAKE CARE OF YOU
Our services deliver long-term value.
Deployment
Our proven methodology gets you live on time and on budget so you can start realizing value right away.
Education and Training
Make the most of your investment with our training and learning resources.
Community
Share ideas, brainstorm new features, and connect with customers like you.
Support
We’re here to help you every step of the way, from reaching your goals or fixing an issue.
“It is just so rewarding to be able to influence, prioritize, and provide real-time feedback on the product.”
OUR RELENTLESS CUSTOMER FOCUS
The number we’re most proud of.
Outstanding customer service is one of our core values at Workday. From day one, we’ve been committed to delivering on our promises and doing right by our customers. And it shows—we’ve maintained an industry-leading satisfaction rating for 12 straight years.
WHO SUCCEEDS WITH US
Our customers achieve amazing results.
